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Click here to access the full PDF version with screenshots.
Step 1: Go to the NIC Information Technology web site at: www.nic.edu/it
Step 2: Click on Submit a Ticket.
Step 3: The online ticket page will open with your department and name are already populated.
Step 4: If needed, you can change the requestor.
- Remove your name by clicking the x beside your name.
- To add another person as the requestor, click in the search box and start typing a name.
Step 5: Fill in the description of your issue, please provide as much detail as possible.
Step 6: Click the Request button to submit your ticket to the IT Help Desk.