Focused Inbox separates your inbox into two tabs - Focused and Other. Your most important email messages are on the Focused tab while the rest remain accessible - but out of the way - on the Other tab. See the steps below to turn off the Focused Inbox feature.
Outlook Client for PC
- Open Outlook on your computer.
- Click the View tab.
- Click Show Focused Inbox.
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Outlook Client for MacOS
- Open Outlook on your Mac.
- Click the Organize tab.
- Click Focused Inbox.
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Outlook Online
- Sign in to the MyNIC portal: https://my.nic.edu/.
- Click Cardinal Mail.
- In the upper right-hand corner, click the Settings icon.
- In the Settings pane, move the Focused Inbox toggle to off.
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Outlook for Mobile Devices
- Open the Outlook app on your mobile device.
- Click the initial next to Inbox, in the upper left-hand corner.
- Click the Settings icon, located in the lower left-hand corner.
- In the Settings pane, under Mail, move the Focused Inbox toggle to off.
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