Enable/Disable Focused Inbox in Outlook

Focused Inbox separates your inbox into two tabs - Focused and Other. Your most important email messages are on the Focused tab while the rest remain accessible - but out of the way - on the Other tab. See the steps below to turn off the Focused Inbox feature.

Outlook Client for PC

  1. Open Outlook on your computer.
  2. Click the View tab.
  3. Click Show Focused Inbox.

Outlook Client for MacOS

  1. Open Outlook on your Mac.
  2. Click the Organize tab.
  3. Click Focused Inbox.

Outlook Online

  1. Sign in to the MyNIC portal: https://my.nic.edu/.
  2. Click Cardinal Mail.
  3. In the upper right-hand corner, click the Settings icon.
  4. In the Settings pane, move the Focused Inbox toggle to off.

Outlook for Mobile Devices

  1. Open the Outlook app on your mobile device.
  2. Click the initial next to Inbox, in the upper left-hand corner.
  3. Click the Settings icon, located in the lower left-hand corner.
  4. In the Settings pane, under Mail, move the Focused Inbox toggle to off.