Q. How does the portal work?
A. The portal works best when you use the search function. We wanted to provide a "Google Like" experience where you can simply put in a search term and the system will show you everything related to that term that we have available.
Q. I searched for something, but nothing showed up? The system says "No tasks meet your search criteria"
A. Click on your email address in the portal and then click on "Send Feedback" to notify us of any search terms or items that you cannot find.
Q. How do I get something added to the portal?
A. Email helpdesk@nic.edu or use the Send Feedback option to send a request to us. We will evaluate your request and let you know the outcome.
Q. How do I get a new icon for my task?
A. If you have a particular idea for an icon please let us know by emailing helpdesk@nic.edu.
Q. I heard about favorites, but I do not see any?
A. In order for favorites to work, you have to favorite at least one task. Find a task you want to favorite and click on the heart symbol. This will now create a "My Favorites" section for you in the portal.
Q. Can I create favorites for things not in the portal?
A. Absolutely! Favorites can be personalized to each user. Click on Edit My Favorites, to the right of the heading that says "My Favorites", to create your own unique favorites. Just like bookmarks in a web browser, you simply click on "Add Bookmark" to create your own tasks. Enter the title you want and enter the web address of the site you want to link to.
Pro Tip: When creating bookmarks, visit the page you want to create a bookmark for, in a new browser window or tab, and then copy the address from the browser. Then return to Add a New Bookmark and paste the address. Be sure to hit Save whenever you create a bookmark or collection!
Q. Why does the portal ask me to authorize my Canvas course list portal?
A. The portal has the ability to integrate directly with Canvas allowing you one click access to your Canvas courses. If you want this ability, simply click Authorize on the options.
Q. I authorized the portal to connect to Canvas but now I have way too many Canvas courses listed. How do I fix this?
A. Click on your email address in the portal, and click on the Preferences option. From the preferences menu you can click the Deauthorize button to turn off your integration. If you need to turn this back on later, you can do so from the same place, but this time the button will say Authorize.