We leverage scheduled tickets for certificate refresh on servers, repeated tasks that need to be documented in TD, and the annual ADFS certificate update. In order to create a scheduled ticket, you must have a ticket template for the scheduled ticket to reference.
Articles (3)
This article covers how to modify an existing Certificate renewal Schedule ticket
Reference articles published by Team Dynamix for scheduled tickets and ticket templates
A schedule ticket requires a ticket template to reference. This document covers which form's (template vs schedule) fields are presented in the actual ticket itself when it's generated.