Popular Services

Students submit request to Admissions or the Registrar, Employees submit request to HR.

North Idaho College IT Help Desk, SBT-101

Use this form to request website changes, updates, or new pages

Use this form to request IT services for new employees and positions.

Submit a ticket for IT Help.

Use this service to request a shared email account.

Vault, Colleague, Shared Email Account, DataMart, CourseContent, Canvas, Cisco VPN

Office 365 cloud service is provided for employees and students.

New phone, phone number

Change a known password here. Contact the Help Desk at 208-769-3280 if you forgot your password.

Hardware models that are purchased by NIC.

Request this service to ask for software applications to be installed/upgraded on your machine,

Use this service to request access to the Residence Hall network.

Select this service to report printing problems.

Request help with captioning and/or audio description a video for accessibility.

Alterations or additions to an existing presentation classroom.

Chat with an IT representative.

Submit announcement requests for the new MyNIC One Campus Portal

Add a computer to the Equipment Replacement Schedule (ERS).

Select this service for North Idaho College wireless network access instructions.

Report a lost or stolen device

Windows based computer lab

Request help to remediate a PDF to be accessible for screen reader software.

Request this service if you suspect a data breach or lost information

This is the place to report broken links only. For all other requests fill out the Website Update Request Form. Please answer the questions below and add any screenshots that may help us identify the issue.