Popular Services

Hardware models that are purchased by NIC.

North Idaho College IT Help Desk, SBT-101

Use this form to request IT services for new employees and positions.

Submit a ticket for IT Help.

Students submit request to Admissions or the Registrar, Employees submit request to HR.

Submit a ticket to IT.

Request this service to ask for software applications to be installed/upgraded on your machine,

Use this service to request access to the Residence Hall network.

Request help to remediate a PDF to be accessible for screen reader software.

New phone, phone number

Change a known password here. Contact the Help Desk at 208-769-3280 if you forgot your password.

Please use this request if you suspect that your computer has been infected.

Office 365 cloud service is provided for employees and students.

Video conferencing information and requests.

Select this service for North Idaho College wireless network access instructions.

Request this service if you suspect a data breach or lost information

Add a computer to the Equipment Replacement Schedule (ERS).

Request help with captioning and/or audio description a video for accessibility.

Select this service to report a problem with your computer, laptop, tablet or mobile device.

Request monitors, keyboards, mice, or other computer peripherals in your office.

Vault, Colleague, Shared Email Account, DataMart, CourseContent, Canvas, Cisco VPN

Chat with an IT representative.

Rules of computer use, electronic mail policy, wireless acceptable use policy